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Guidelines, moderation, and answers.

What can I review?
Companies, businesses, and individuals you’ve dealt with directly — employers, contractors, landlords, freelancers, professionals. Reviews must be about your own first-hand experience.
Hate speech, threats, harassment, and unverifiable defamatory claims. Reviews about someone you’ve never dealt with. Second-hand accounts written as first-hand. Coordinated review bombing.

Every review passes a basic moderation check before going live. Flagged reviews are sent back into moderation. We may request evidence for high-severity claims.

No. Companies and individuals can claim their listing and post a public reply, but they cannot remove negative reviews. We only remove reviews that break the guidelines.

Every review has a flag button. Use it for factual disputes, abuse, or policy violations. Flagged reviews go back into moderation within 48 hours.

Yes. You can publish anonymously, but you still need an account. This keeps the platform accountable while protecting you from retaliation.